Michael J. Martino
General Manager
Sheraton Imperial Hotel & Convention Center
www.sheratonrtp.com

"Tricia has a knack for making the complex simple. Her program is practical and filled with no-nonsense instructions and tips on how to use technology to make your life easier."

Ray, Consultant

It's not about learning keystrokes. Anyone can tell you those. It's about strategies for using the software to accomplish your goals. Tricia blends soft skills training with the technical skills so you learn what you need, when you need it. One of her greatest strengths is helping you figure out what features will give you the most bang for your time invested in learning them. She won't bury you in features you'll never use. Instead, she'll help you identify the things you do repeatedly, determine which features will let you do those things in the least amount of time and effort, and show you how to use them so they work for you.

As part of her programs, Tricia provides additional material on this website for each client. Although these pages are not available to the public, your attendees will have full access.

How to Make the Most of Email Marketing

Everyone says you can sell your products or services through email. It’s easy. It’s cheap. But is it really? Most of what you hear to do is called spam. Not good. If your reputation and credibility are important to you, come to this session and learn how to create an effective, professional, and valuable email marketing campaign. This program will help you design a marketing system that helps you sell more of your products and services while leaving your clients and customers feeling special and valued.

Email Tips, Tricks & Tools

Email is virtually the main means of communicating for millions of people in business. That means your message can easily get lost in a sea of email. Make sure your message stands out and gets read. It's also a means to get embarrassed, fired, and sued. Take steps to make sure you, or your employees, don't have any personal horror stories to tell. Make the most of this incredibly useful tool while staying out of trouble.

How to Take CONTROL of Information Overload

Are you losing business because you’re too buried to follow-up? Are you suffering from techno-stress? We’ve mastered creating and sharing information, now learn how to digest what others are creating and sharing with you. Then, turn that information into knowledge so you can really add value for your clients and customers.

The Internet: Make It Work for You

Wonder how to really make use of the Internet for your business? Do you get tens of thousands of hits when you search for something? We’ll look at the Internet up-close and personal. This is an interactive session that shows you

• how you can find information crucial to business success,

• how you can use it in your business, and

• ways you can market yourself.

Other seminars are available to meet your technology needs.

Customized Hands-on Training

• Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook)

• ACT! contact manager

• Other programs as requested

Tricia not only provides training on these products, she uses them everyday to run her own business. So, she can provide tips and ideas on how to use these products to work more efficiently and effectively.

One-on-One Training

Tricia offers one-on-one training in person and over the phone. We will discuss your current needs, skills and activities along with your frustrations, challenges and impossibilities. Then, we'll walk through the features you need to know, set up templates or systems to help you be more productive, and whatever else we need to do to get you to your next level.